IT Support · Frome · Charities
IT & comms for Frome charities & non-profits
Every pound matters, donor and beneficiary data has to be protected, and the phones have to work. We build affordable, secure IT and comms for Frome's charities and non-profits — supported remotely to keep the cost down.
Frome has a strong community and voluntary streak — community groups, arts and social projects tied to the town's independent character, and care charities serving the wider East Somerset area, often running lean with volunteers, mixed kit and a budget answerable to funders and donors. But the data they hold — donors, beneficiaries, vulnerable people — is sensitive, and the duty to protect it is no lighter than anyone else's. We build IT and comms that respect both.
Affordable, but properly secure
We size IT and phones to what a charity actually needs, keep the cost predictable, and still get the security right — secure Microsoft 365, Cyber Essentials and tested backups. Running it remotely keeps costs down, because most support happens without a call-out, which matters when you're the far side of the county. Doing more with less is the whole job, and we help where we can.
We already support charities
Cobalt looks after non-profits in the South West, including the Dame Hannah Rogers Trust, so we understand the budget reality and the safeguarding duties a charity works under. A cloud phone system gives you reliable, flexible phones that work from an office, home or anywhere — useful when your team and volunteers are spread out.
Local to Frome
Frome is about 90 minutes from our Exeter base, close enough for us to be there in person when it matters and set up to handle most things securely online.
What we handle
What Frome charities businesses come to us for
Tight, accountable budgets
Every pound is answerable to funders and donors. We size IT and phones to what you really need, keep the cost predictable, and tell you straight where you can spend less.
Protecting donor and beneficiary data
Charities hold sensitive data on donors and often vulnerable people. We secure Microsoft 365 access, protect the data and back it up, so it stays safe and your duty is met.
Volunteers and mixed kit
Charities often run on volunteers and a mix of devices. We set up secure, simple access so a changing team can work safely without IT becoming a barrier.
Reaching the people you help
Beneficiaries, volunteers and supporters all need to reach you. A cloud phone system gives you reliable, flexible phones that work from an office, home or anywhere.
Cyber security on a budget
Charities are targeted too, and a breach is a serious blow to trust. Cyber Essentials is the affordable way to close off the common attacks and reassure funders and donors.
What's included
IT Support in Frome, done properly
Proactive monitoring
We watch your systems and fix small issues before they become outages.
Helpdesk that picks up
Real engineers on the end of the phone, not a ticket into the void.
Microsoft 365 done right
Email, Teams and SharePoint set up and supported properly.
Hardware and servers
Specified, supplied and supported — one team for the whole stack.
Backup and recovery
Your data backed up and recoverable, checked regularly.
Security built in
Patching, updates and Cyber Essentials so the basics are covered.
Proof
Real South West organisations we already look after
Explore more
More sectors
Other sectors we support in Frome
FAQs
Charities IT support in Frome — your questions
Is this affordable for a Frome charity?
We size everything to what a charity actually needs and keep the cost predictable, so there are no surprise bills. Supporting you remotely keeps costs down too — most issues are sorted without a call-out — and we'll tell you straight where you can spend less rather than pushing extras you don't need.
How do you protect donor and beneficiary data?
We secure Microsoft 365 access so only the right people reach sensitive records, protect and back up the data, and put Cyber Essentials in place. Donor and beneficiary data stays safe, and you can reassure funders it's handled properly. The Dame Hannah Rogers Trust is among the non-profits we support.
Is this affordable for a charity?
We size everything to what a charity actually needs and keep the cost predictable, so there are no surprise bills. We'll also tell you straight where you can spend less rather than pushing extras — doing more with less is the whole point.
How do you protect donor and beneficiary data?
We secure Microsoft 365 access so only the right people reach sensitive records, protect and back up the data, and put Cyber Essentials in place. Donor and beneficiary data stays safe, and you can reassure funders it's handled properly.
Do you already work with charities?
We do — the Dame Hannah Rogers Trust is among the non-profits we support in the South West, so we understand the budget reality and the safeguarding duties a charity works under.
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Charities IT support in Frome?
Talk to the team that knows Frome and your sector. Call 01392 662600 or drop us a line — plainly, with no obligation.