Case Studies

The businesses we look after

From international manufacturers to schools, drinks producers and chambers — real South West businesses we've supported, some for the best part of two decades.

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Case studies

Real businesses, real results

Each one started with a problem — patchy phones, two sites that wouldn't talk, a school network at its limit. Here's what we did about it.

Manufacturing · Exeter & Dover

Multipanel UK

Multipanel UK make composite aluminium sheets, manufactured at their Dover plant and run from their Exeter head office. We brought both sites — and a sales team spread across 20 countries — onto one integrated telephony network.

Food & drink · Devon

Luscombe Drinks

Luscombe has crafted premium organic drinks on their Devon farm since 1975. After a previous supplier left them with patchy connectivity and unreliable calls, we put in a new leased line and the Cobalt Cloud phone system.

Education · Torbay & South Devon

United Schools Federation

United Schools Federation is a federation of five schools across Torbay and South Devon that share resources and expertise. We gave them a cloud-based system that moves calls between sites and that their own team can manage.

Education · North Devon

Alumnis Multi Academy Trust

Alumnis Multi Academy Trust is seven primary schools and an administrative hub across rural North Devon. We gave them a hosted 3CX phone system so staff across eight sites can work effectively as one team.

Education · Plymouth

Lipson Co-operative Academy

Lipson Co-operative Academy is a secondary school in the heart of Plymouth, catering for over 1,000 students. We replaced a costly legacy setup with a 3CX system built around softphones, a mobile app and voicemail-to-email.

Legal · Exeter

Magdalen Chambers

Founded in 2013, Magdalen Chambers is the largest barristers' chambers south-west of Bristol, with over 45 members. We upgraded their internet connectivity and installed the Cobalt Cloud phone system.

Charity & care · Ivybridge & Newton Abbot

Dame Hannah Rogers Trust

Dame Hannah Rogers Trust supports children and adults with a range of disabilities across two Devon sites, at Ivybridge and Seale-Hayne. We consolidated their separate systems into one, bridging almost 300 extensions.

Food & drink · Dorset & South of England

Hunt's Food Group

Hunt's Food Group began on a Dorset dairy farm in the early 1900s and is now a £110m turnover food distributor supplying businesses across the South of England. We replaced an ageing PBX with a scalable 3CX system across six sites.

Veterinary services · UK-wide

Vetlink

Vetlink provide a video consultation service between animal owners and UK vets, covering pets, livestock and equine. We built a call and video routing system linking vets working across multiple practices and from home.

Printing & design · Somerset

Carly Press

A family business since 1982, Carly Press is one of the UK's most respected printing companies, working from a 9,500 sq ft facility in Somerset. We moved them off a poor big-name provider onto a reliable cloud system with proactive support.

Digital agency · Exeter

WNW Digital

WNW Digital is a web design and digital marketing agency focused on bringing new customers into their clients' businesses. With expansion plans and a move into Exeter city centre, they needed a phone system that could grow with them.

Hospitality · Canford Cliffs, Poole

Outlaw House

Outlaw House is a new restaurant in Canford Cliffs. Opening from scratch meant the internet, the Wi-Fi, the phones and the energy supply all had to be right on day one. We put in all four.

In their words

What our clients say

“Our new telephone system has transformed the way we operate. I am extremely impressed with the way they do business and how seriously they took ours.”

Debra Ransom

Operations Director, Falcon Business Centre

“We are now an international multi-site, 60 million pound company and Cobalt provide us with everything and more. Our demand on them has grown with our business.”

Andrew Cock

CEO, Multipanel UK Ltd

“It has been a great relief to finally have a system that just does what it should do with a company that does care about its customers for the long term.”

Wayne Martin

IT Manager, Luscombe Drinks

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