IT Support · Exeter · Hospitality
Wi-Fi, bookings and phones for Exeter hospitality
Guest Wi-Fi that holds up, a booking line that always answers, and card payments that don't die mid-service. Built for hotels, pubs and restaurants across Exeter.
From the bars and restaurants down on the Quay to the hotels and city-centre venues, Exeter hospitality runs on technology guests never see until it fails. A booking line that's always engaged loses covers, Wi-Fi that drops earns a one-star review, and a card machine going down at a full Saturday service is a genuine nightmare. We build the comms and connectivity to hold up when it's busy.
Bookings and guest Wi-Fi sorted
A cloud phone system means booking calls get routed and queued properly instead of vanishing at peak times. Alongside it we design and install guest Wi-Fi that covers the rooms, bar and restaurant, kept separate from the tills and booking systems that run the business — so guests get a good connection without any risk to the operation.
Still trading when the line drops
Phones, tills and card payments all run over your connection, so when it drops, trading stops. We build in 4G failover so a backup kicks in automatically over the mobile network and a busy service isn't ruined by a dead line — and we size everything for the seasonal peaks and big nights, not a quiet Tuesday in February.
Local to Exeter
Exeter is on our doorstep, so you get the quickest response we offer — engineers on the phone in minutes and on site fast when a job needs hands on it.
What we handle
What Exeter hospitality businesses come to us for
A booking line that always answers
A permanently engaged line loses bookings and covers. A cloud phone system with sensible routing and queueing means booking calls reach the right place, even at the busiest times.
Guest Wi-Fi that actually works
Patchy or slow guest Wi-Fi earns bad reviews. We design and install Wi-Fi that gives proper coverage across rooms, bar and restaurant, separate from the systems that run the business.
Card payments that stay up
A card machine going down during a full service is a disaster. We build in resilient connectivity and 4G failover, so payments and tills keep working even if the main line drops.
Seasonal peaks
Hospitality lives and dies by the busy season and big nights. We make sure your phones, Wi-Fi and connection are sized to cope with the peaks, not just a quiet Tuesday.
Multi-site groups
Pub and restaurant groups need joined-up phones and support across sites. We put every site on one platform with its own line, managed centrally.
What's included
IT Support in Exeter, done properly
Proactive monitoring
We watch your systems and fix small issues before they become outages.
Helpdesk that picks up
Real engineers on the end of the phone, not a ticket into the void.
Microsoft 365 done right
Email, Teams and SharePoint set up and supported properly.
Hardware and servers
Specified, supplied and supported — one team for the whole stack.
Backup and recovery
Your data backed up and recoverable, checked regularly.
Security built in
Patching, updates and Cyber Essentials so the basics are covered.
Proof
Real South West organisations we already look after
Explore more
More sectors
Other sectors we support in Exeter
FAQs
Hospitality IT support in Exeter — your questions
Can you sort guest Wi-Fi across a venue on Exeter Quay?
Yes — we design and install Wi-Fi that gives proper coverage across rooms, bar and restaurant, kept separate from the systems that run the business. Guests get a good connection without any risk to your tills and bookings, which keeps the reviews up.
What happens to card payments if the internet goes down mid-service?
We build in 4G failover, so if your main line drops a backup connection kicks in automatically over the mobile network and your tills and card payments keep working through the outage — so a full house isn't left unable to take a payment.
Can you stop our booking line being constantly engaged?
Yes — a cloud phone system with sensible routing and queueing means booking calls reach the right place even at the busiest times, so you stop losing covers to a permanently engaged line.
Can you sort guest Wi-Fi across the building?
We design and install Wi-Fi that gives proper coverage across rooms, bar and restaurant, kept separate from the systems that run the business — so guests get a good connection without any risk to your tills and bookings.
What happens to card payments if the internet goes down?
We build in 4G failover, so if your main line drops, a backup connection kicks in automatically over the mobile network and your tills and card payments keep working through the outage.
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Hospitality IT support in Exeter?
Talk to the team that knows Exeter and your sector. Call 01392 662600 or drop us a line — plainly, with no obligation.