IT Support · Totnes · Manufacturing
Resilient IT for Totnes makers and workshops
From the industrial units around Totnes to the makers and small-batch workshops the town is known for, an outage stops the line and stalls orders. We build IT, connectivity and phones with the resilience to keep production moving.
Totnes has a maker's streak running through it — small-batch producers, workshops and light industry sitting alongside the units on the edge of town near the Dart. These are businesses where the office, the workshop and the floor all depend on systems that stay up, and where being a fair way from the cities makes resilient connectivity matter more, not less. When a line drops out there's no quick alternative, so we design IT and comms around that reality.
Office and workshop floor, joined up
A working floor is a punishing environment for IT — dust, distance and machinery between you and a clean signal. We design and install structured cabling and Wi-Fi that holds up where standard kit struggles, then size the right connectivity, up to a dedicated leased line with failover, so the stock and production systems your operation rides on stay connected even when a rural line wobbles.
Built for businesses that grow into more sites
We support manufacturers as they expand beyond a single unit, joining sites onto one phone system, one support model and resilient links between them. Cobalt has been with Multipanel UK as they grew into an international, multi-site, sixty-million-pound business — the kind of growth that breaks a patched-together setup.
Local to Totnes
Totnes is about 35 minutes from our Exeter base, close enough for us to be there in person when it matters and set up to handle most things securely online.
What we handle
What Totnes manufacturing businesses come to us for
Downtime stops the line
When systems go down, production and dispatch stop with them. We build in resilient connectivity, 4G failover and tested backups so an outage doesn't bring the whole operation to a halt.
Multi-site, joined up
Manufacturers often run office, warehouse and production across sites. We join them onto one phone system and one support model with resilient links, so the sites work as one operation.
Connectivity on the factory floor
A factory floor is a harsh environment for IT — dust, distance, machinery. We design and install cabling and Wi-Fi that gives you solid coverage where standard kit struggles.
Resilient connections
ERP, stock systems and cloud apps all ride on the connection. We size the right connectivity — up to a dedicated leased line — with failover, so the link your business runs on stays up.
Securing the operation
Manufacturers are an attractive target, and a breach can halt production. Cyber Essentials, monitoring and tested backups close off the common attacks and get you back up fast.
Phones across the whole site
Reception, the warehouse, the floor — people need to be reachable across a large site. A cloud phone system extends to every corner, on desk phones, mobiles and DECT handsets.
What's included
IT Support in Totnes, done properly
Proactive monitoring
We watch your systems and fix small issues before they become outages.
Helpdesk that picks up
Real engineers on the end of the phone, not a ticket into the void.
Microsoft 365 done right
Email, Teams and SharePoint set up and supported properly.
Hardware and servers
Specified, supplied and supported — one team for the whole stack.
Backup and recovery
Your data backed up and recoverable, checked regularly.
Security built in
Patching, updates and Cyber Essentials so the basics are covered.
Proof
Real South West organisations we already look after
Explore more
More sectors
Other sectors we support in Totnes
FAQs
Manufacturing IT support in Totnes — your questions
Can you handle cabling and Wi-Fi on a workshop floor near Totnes?
Yes — a working floor is a harsh environment, and we design and install structured cabling and Wi-Fi that gives solid coverage where standard kit struggles. It's tested and certified so you know it performs across the whole site.
How do you keep us running when a rural line drops?
We build resilience in: properly sized connectivity with failover so the line keeps working, proactive monitoring that catches issues early, and tested backups so you recover fast. For a South Devon site a fair way from the cities, that backup matters all the more.
How do you keep production from stopping when IT fails?
We build resilience in: properly sized connectivity with 4G failover so the line keeps working, proactive monitoring that catches issues early, and tested backups so you recover fast. The aim is that an outage doesn't bring the operation to a halt.
Can you support multiple sites as one operation?
Yes — we join your sites onto one phone system and one support model with resilient links between them, so office, warehouse and production work together. We supported Multipanel UK as they grew into an international, multi-site business.
Can you handle cabling and Wi-Fi on the factory floor?
We can — a factory floor is a harsh environment, and we design and install structured cabling and Wi-Fi to give you solid coverage where standard kit struggles. It's tested and certified so you know it performs.
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Manufacturing IT support in Totnes?
Talk to the team that knows Totnes and your sector. Call 01392 662600 or drop us a line — plainly, with no obligation.