How it Works
3CX is an open-standards, software IP phone system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud.
Affordable, Easy to Install and Manage
Add the features you need and only for the people who need it.
We don’t tie you into a long contract to try out our extra advanced features. All add-ons are added per user on a 30-day rolling contract. This means that you can provide the features that you want to the people who need it. If things change in the future you can add more features or remove those you aren’t using anymore. We know our phone system is great so we want your experience of it to be as rich as possible without tying you in knots.
On-Premise – On Appliance or Virtualized
You decide where to run 3CX – run it on an existing server using Hyper V or VMware. Smaller installations can run on a low-cost Phone System appliance from Intel NUC, Shuttle, Zotac Zbox & Gigabyte. Easily move your System to another server or into the cloud, using built-in backup and restore.
- Run on a low cost MiniPC PBX appliance
- Virtualize with Vmware or Hyper V
- Easily scale your installation
In the Cloud – with YOUR Cloud Provider
Whether in the cloud or on-premise – you are in control. Self-host on popular cloud providers offering standard Linux VPS. Pay a low monthly fee per system rather than an inflated price per extension and stay away from long term contracts.
“3CX is the best price performance option. The phone system allows you to create almost any configuration you need, starting from a simple interactive voice response and ending with a complete system with customised call flows. “
Kaspars Bergs, Infrastructure Department Manager, 4Finance
See Presence of Colleagues
The ability to view the status of other colleagues (“Presence”) is a great time saver avoiding unnecessary call transfers or voice mail tags and makes managing and working with remote employees easier than ever. Need some quiet time to finish a project?
Deliver Faxes & Voicemail to Inbox
Inbound faxes are converted to PDF and forwarded to users via e-mail, without requiring any fax server software. Likewise, voicemails are converted to sound files and forwarded via e-mail.
• Forward voicemails to inbox
• Listen to voicemails without calling in
• Faxes are received as PDF files in your email
Acclaimed Android and iOS VoIP Clients
3CX features native Android and iOS VoIP clients that are continuously updated and tested and set the standard for mobile phone VoIP clients. With an inbuilt tunnel to avoid remote firewall issues, calling from over 3G or from any Wifi hotspot is extremely reliable. 3CX Android and iOS clients fully support PUSH, allowing the phone to be on standby and save battery life.
• Most advanced and reliable Android & iOS VoIP clients on the market
• No additional licensing costs for softphones
• “PUSH” notifications save mobile battery life
• Inbuilt SIP tunnel/proxy resolves any remote firewall issues
Never Miss a Call – Advanced Contact Centre Reporting
Traditional proprietary PBX’s with call centre functionality have proven to be either too expensive or difficult to set up. 3CX resolves this issue with 3CX PRO. Simple, intuitive call centre management offers the information required to monitor call queues in real-time, ensuring that not a single inbound call is lost.
• Integrated Wallboard for real-time monitoring
• Detailed reports of longest wait time and abandoned calls
• SLA and Callback Statistics
• Call back option for customers not willing to wait
Call Recorder/Logger
For only £1.00 per user per month (site-wide), not only can the system provide you with information to see who has called in and out, we can also record your calls for you. We don’t charge you for storage, so our flat fee allows you peace of mind to know that you’ve got it covered
Inclusive Call Bundle
Control your costs with our inclusive call bundle. For just £5.00 per user, per month we will provide you with 2,000 minutes of your Local, National and UK Mobile calls per user. That’s over 33 hours a month per person!
Cobalt Gold Bundle
For only £8.50 per user, per month we will provide our mobile app, desktop communicator, call logging, call recording and our inclusive call bundles. This saves £2.50 in comparison to buying the individual licenses